Returns & Refunds Policy

We value your satisfaction and strive to provide high-quality accessories. Please read our refund policy carefully before making a purchase:

1. Refund Window
   Refunds or returns are only accepted within 7 days of the purchase date. Requests made after this period will not be eligible for a refund.

2. Product Condition
   To be eligible for a refund:

   • The product must be unused and in its original packaging.

   • Products that have been worn, opened, or have broken seals are not eligible for refunds due to hygiene reasons and the nature of accessory jewelry.

3. Damaged Items
   If your item arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the damaged product and packaging. This helps us process your claim quickly.

4. Return Shipping

   • Customers are responsible for return shipping costs.

   • We do not provide prepaid return labels.

   • Please ensure the product is securely packed to avoid any further damage during return.

5. Damage Notification
   All product damage or issues must be reported at the time of delivery. Claims made later may not be accepted.

If you need help initiating a return, feel free to contact our support team. We’re here to help!

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If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@arshnyc.com or contact support. Thanks